The winnings should normally appear automatically on your balance. If this is not the case, please contact our support. If you were playing a tournament, your winnings will only appear after the tournament has ended.
If you have won money while playing a casino game but your wallet has not been topped up, please send an email to support@peppermillcasino.be with the following info:
- Date and time when the problem occurred
- Name and stake of the game where the problem occurred
- Your play balance at the time of the problem
- A screenshot of the error message you received
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