Delete cache and/or cookies

Modified on Thu, 23 Jun 2022 at 07:19 PM

It can often be useful to delete the cache and/or cookies when a game keeps loading or a deposit fails, for example.

You can delete the cache by pressing the following key combination simultaneously:

  • On Windows: CTRL + Shift + DELETE
  • On Mac: Option + Command + E

How to delete cookies depends on the browser you are using. Below we explain how this works for your type of browser.

  • Safari
    • Click on 'Safari' > 'Preferences'. 
    • A pop-up will open, then click 'Privacy' > 'Manage website data...'
    • Delete PepperMill Casino's cookies or press 'Delete all'
  • Google Chrome
    • Click on the 3 dots in the upper right corner > ‘More tools’ > ‘Clear browsing data’
    • Then select the period for which you want to delete the cookies (select a period from before your problems started) and be sure to mark 'Cookies and other site data'.
    • Finally click on 'Clear data’.
  • Mozilla Firefox
    • Click on the 3 bars at the top right > 'Settings' > 'Privacy & Security'.
    • Next, click on 'Cookies and site data' and then on 'Clear data'
    • Finally, click on 'Delete’ 
  • Edge
    • Click on the 3 dots at the top right > 'Settings' > 'Privacy, Search & Services'
    • Then click on 'Clear browsing data' and then 'Choose what you want to clear', be sure to check 'Cookies'
    • Finally click on 'Delete now’

If your problem persists after deleting the cache and cookies, please contact customer service. We will be happy to help you!

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